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In any company, there are broad categories of power. One is formal authority. The other is influence. When you lead an organization of 500 employees, you have formal authority. Your 500 employees will listen to you because you have the power to fire them if they don’t. That’s formal authority. When you’re so deeply respected [...]

Here’s a simple ritual to help improve your EQ skills — especially if you’re managing or collaborating with other people. When you make a mistake, do two things: 1) Acknowledge and take responsibility for the mistake; 2) Do what you can to rectify the situation. It’s impossible to be perfect 100% of the time. When [...]

In my 20s, my mental orientation was on the here and now. I counted time in months and years. In my 40s, my mental orientation has taken on a much wider timescale. I spend as much time thinking about the past and future as I do the present. In many respects, they are one and [...]

In about a year, my oldest daughter will begin to learn how to drive. As part of her learning process, I’ve been teaching her the various driver controls in the car, the rules of the road, and driving decision-making principles. One conversation, in particular, stood out in my mind. It was a conversation where I [...]

There are three ways to argue with someone: Tell them why they are wrong Tell them why they are wrong, and why you are right Share a different perspective The first approach involves telling the other person all the ways their thinking is wrong, stupid, and clearly flawed. If you are in a debate competition, [...]

Over the last few years, I’ve been taking a number of cooking classes and have discovered a few big insights. Here’s the main one. The single biggest secret to better cooking is… Better Ingredients That’s it. On the one hand, it seems obvious. On the other hand, it can’t be that simple, can it? As [...]

A few years before I was born, humankind achieved a remarkable feat. We landed a human being on the moon. The lunar module spacecraft used for the lunar landing mission had a mere 4 kilobytes of memory and weighed 70 lb (32 kg). Today, I have an iPhone in my pocket that has 268,435,456 kilobytes [...]

People with low self-esteem have an impaired ability to validate themselves. I know. I used to be one of them. When I was successful in my endeavors, I felt fine. When I was struggling or failing, I felt like a defective human being. (It’s healthy and normal to feel disappointed by setbacks in life; feeling [...]

I find it useful to learn from other disciplines. If you want to stand out in your field, borrow ideas that are commonplace in other industries, professions, and domains, but unusual in your field. I’m not the only person who has come to this conclusion. Warren Buffet’s business partner, Charlie Munger, strongly advocates multi-disciplinary learning. [...]

No organization is perfect. The world changes constantly and it’s impossible to pursue all the right opportunities with all the right resources at the exact right times. Gaps always exist. I’ve made an entire career out of “filling” gaps, and I think you should too. Let me explain. A market gap exists when customers demand [...]

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