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Over the last decade, I have continually found myself intrigued by a field I never thought would interest me: linguistics. In particular, I’m fascinated by how linguistics intersects with psychology. The words you use profoundly impact how you think and behave. Here are a few examples. I often encounter clients who tell me there is [...]

When you first learn a craft, it’s useful to learn the rules. As you master the rules, it’s useful to break the rules. The difference between learning, mastering, and then breaking the rules comes from understanding why the rules exist. Rules, rules of thumbs, or conventions exist around problems in a field that recur frequently. [...]

I am grateful to have a roof over my head and a warm place to sleep at night. I am grateful to be in good health. I am grateful to call three amazing human beings my daughters. I am grateful to have the time and space to raise and watch my three little girls grow [...]

A product company like Apple invests heavily in research &development (R&D) to maintain its competitive advantage. One of the ways you can tell a CEO is managing for short-term results at the expense of long-term sustained success, is when he or she cuts back on R&D investments. In the workforce, there are two kinds of [...]

Question: I am wondering if you might have a reference for consulting-specific writing coaching. Since joining Booz and Company, I have been rated ‘high potential’ but am being told that I need to be more concise in my writing and speaking. I am in the somewhat unusual position of being an Engagement Manager-level hire with [...]

Recently, I took my daughters into Seattle to watch the U.S. Women’s Olympic Gymnastics team perform. They were in town as part of a 150-city post-Olympic tour across the U.S. It is the first time I’ve seen gymnastics at the world elite level in person. Even though the routines were nowhere near as difficult as [...]

Growing up, I watched Michael Jordan play basketball. He was, with little argument, the best basketball player of all time. He was incredibly dominant — probably 5-6 standard deviations above the mean. Michael Jordan was in the news a lot when he turned 50 years old. There was an in-depth profile of his life and [...]

I landed a huge opportunity to interview one of the top star makers in Hollywood. His name is Roger Love, a celebrity voice coach, whose clients and students include: Tony Robbins Suze Orman John Gray Reese Witherspoon Jeff Bridges The Cast of Glee Keira Knightley Joaquin Phoenix Mandy Moore John Mayer Demi Lovato Tyra Banks [...]

Over the last 5 years, I have taken an unusual interest in linguistics. My interest was prompted by the book Words That Work: It’s Not What You Say, It’s What They Hear, by Frank Lunz. Lunz is a political pollster. His job is to take a politician’s idea and test it through market research to find the best way to [...]

One of the concepts taught in business schools around the world is the concept of competitive advantage. While the term is well known, I find very few people actually grasp the implications of this extremely important concept. It applies not only to how you serve clients as a consultant but also how you manage your own career. My thoughts [...]

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