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I’ve had a multi-decade debate with myself about solving one problem at a time or multi-tasking and trying to solve multiple problems concurrently. After much internal debate, I’ve come to a conclusion that’s a slight hybrid of the two. The hybrid approach presumes that you know your objectives. It further presumes that your objectives are [...]

One of the single most powerful, life-changing, and career-changing tools is the ability to understand what somebody else needs. I know that sounds terribly anticlimactic but hear me out. Every breakthrough product came about because someone figured out a customer’s underlying need (which is sometimes different than what they ask for) and figured out a [...]

Some of the most brilliant insights in life are simple to understand but not always easy to act on. I like making the distinction between these two concepts. For example, running a great business is simple… but not easy. You find a customer with an annoying problem who’s struggling to find an adequate solution. You [...]

Here is a real-world situation. You’ve been hired by an industry association representing the 3,000 colleges located in the United States. Due to COVID-19, nearly all universities in the United States will be conducting classes via video conference at the start of the new academic school year, which begins in August 2020. A few months [...]

All relationships work more smoothly when expectations are clear and explicit. The opposite of an explicit expectation is an implied one. Let’s look at both personal and professional examples. When two people become a couple, one of the issues they’ll need to navigate is holidays. Whose family do we spend this holiday with versus another? [...]

I wrote the following article for my CEOs. I thought you might find it useful. In talking to many people about the global recession, I’ve observed the extremely wide range of reactions. Some are visibly shaken, frozen, and hoping this recession will pass too. Others recognize the challenges and are doing their best to adapt. [...]

Some goals are overwhelming to the point where you feel frozen and unable to start. This is a sign that the magnitude of the goal is counterproductive. When a CEO is overwhelmed with the task before them, I tell them to break down the problem into smaller “baby” steps. I once had a client that [...]

When most people think of a recession, many hope to simply survive. I think this is the wrong approach. Recessions are the opportune times to be aggressive in making forward progress for your business. The majority of Fortune 500 companies were founded in a recession, even though recessions only account for 20% of the past [...]

In difficult times, it helps enormously to have psychological resilience against unexpected obstacles, stressors, and uncertainty. If today’s world doesn’t qualify as unexpected and unusual, I don’t know what would. Every problem you face now and for the rest of your life occurs at two levels. The first level is the functional problem. The second [...]

When times get difficult, it’s natural to want to step back, play defense, and wait for conditions to get better. This is especially the case when difficult conditions are caused by extreme changes, such as COVID-19. While this is certainly one option for managing your life and career, there is another. It’s the option to [...]

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