February 2018

In a meeting, you’ll notice the some people’s ideas automatically get taken seriously while others do not. This dynamic occurs due to two reasons — one obvious, one less so. First, some people come up with bad ideas — ideas that are impractical, logically incorrect, or deeply flawed. These ideas should legitimately be discounted. But, [...]

Before I worked at McKinsey, I didn’t really understand why companies in industry really valued former consultants. I knew they did, but didn’t really appreciate why until I worked in industry for some time. The answer is simple. Ex-consultants are able to think through a problem in a way that 99% of people in industry [...]

You can approach a job in one of two ways: 1) Do the minimum expected to not get fired. 2) Do the maximum possible and massively exceed what’s expected. Keep this thought in mind for a few seconds as I introduce a different concept (then integrate the two). There are two ways to think about [...]

In any company, there are broad categories of power. One is formal authority. The other is influence. When you lead an organization of 500 employees, you have formal authority. Your 500 employees will listen to you because you have the power to fire them if they don’t. That’s formal authority. When you’re so deeply respected [...]

Here’s a simple ritual to help improve your EQ skills — especially if you’re managing or collaborating with other people. When you make a mistake, do two things: 1) Acknowledge and take responsibility for the mistake; 2) Do what you can to rectify the situation. It’s impossible to be perfect 100% of the time. When [...]