April 2011

How Consultants Can Really Help Their Clients

A while ago, one of the major news stories in the U.S. was about how an air traffic controller fell asleep on the job — forcing the pilot to land a plane without help from the control tower (very dangerous). It is the third time this has happened.  If this happened in a corporation, it [...]

Hypothesis vs. Framework

I receive many emails asking if I have a framework for XYZ kind of case. Often XYZ is something a little unusual, such as a non-profit case, a human resources organization design case, a manufacturing process improvement, or IT vendor selection case. While my focus is on strategy consulting cases, I still get these questions, [...]