August 2017

In your life and career, you will have multiple opportunities to make high leverage relationship decisions. Whom will you choose as your boss? With whom will you partner to start a company? Whom will you marry? For many of us, the number of times we will make these decisions in a lifetime can be counted [...]

Fault = You created a problem due to an error you made. Responsibility = It’s your job to fix the problem. For most individual contributor roles, it is your responsibility to fix any mistakes that were your fault. I call this 1:1 responsibility to fault ratio. You clean up any messes you make. However, as [...]

I just completed a trip around the world in 27 days. After traveling 27,500 miles (approximately 44,000 km.), and through 10 airplane trips, I learned a few things that I’d like to share with you. During my trip, I held meetings with members of my Inner Circle mentorship program in Madrid, Taipei, Dubai, Beijing, and [...]

You can be one of two kinds of employees: 1) A person who can follow rules; 2) A person who can follow rules of thumb. The second type of employee is infinitely more valuable. A rule is a specific set of actions to be taken in a specific set of situations. “If this dial exceeds [...]

In industry, a person’s skill set can be described using one of two metaphors: the letter “I” and the letter “T.” A person with “I-shaped” skills has very deep skills in a single domain. This vertical line in the letter “I” represents this depth in a single area. In contrast, the person with “T-shaped” skills [...]

There are two types of jobs in this world — task-oriented jobs and outcome-oriented jobs. A task-oriented sales position might require you to do the following in a single day: Make 120 sales phone calls Deliver 12 phone presentations Write 2 proposals Get 1 contract signed If you reliably do these proven tasks, you will [...]

In industry, whether your ideas get taken seriously depends on more than the quality of your thoughts. If the receptionist shares an idea and the CEO shares the exact same idea, more people will take the idea seriously when it comes from the CEO. Most people intuitively grasp the last sentence to be true but [...]

The key to having a wildly successful career and a happy life is to attract the right people towards you. At work, you want the most talented people to want to work for you. You want the highest performing executives to recruit you to be on their teams. In your personal life, you want the [...]

In every country, industry, and organization, there exist two categories of people. The first category is high-status individuals. The second is low-status. Your status is determined by your ethnicity, gender, educational, achievement, and job title. If you’re in a low-status position, your ideas will automatically be perceived as less valid, less correct, and less influential [...]